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David Harries's avatar
David Harries
Helpful | Level 5
2 years ago

I find I cannot delete my empty folders...

I find I cannot delete my empty folders.  The "hovering" and "three dots" option as suggested by DB does not work.  The famous three dos do not appear.  They appear to give the delete option only when there are files in the folder.  'Right click' on the folder on the (left hand side of the screen) only gives the Windows options, as with Windows files.  I am puzzled.  I want to tidy up my folders and I do not want empty folders hanging around.

  • I have found out myself that the trick is to list folders in 'Home' rather than in 'All Files'  I do not think that the DB advice makes this clear.  Unfortunately, it appears to be hard to see all the folders in 'Home' rather than in 'll Files'.  Hmmm.

  • David Harries's avatar
    David Harries
    Helpful | Level 5

    I have found out myself that the trick is to list folders in 'Home' rather than in 'All Files'  I do not think that the DB advice makes this clear.  Unfortunately, it appears to be hard to see all the folders in 'Home' rather than in 'll Files'.  Hmmm.

    • creativejourney's avatar
      creativejourney
      New member | Level 2

      This has been driving me absolutely crazy!!! I have followed all the instructions and tried to delete these folders on my computer and IOS and nothing worked. It wasn't clear that you had to do it from the Home page!! Thank you! 

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