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Forum Discussion

Helpful | Level 5

2 years ago

Solved

folder search does not work

The transfer does not see files in the search, but they are there. The search always worked, stopped working in the evening.

Tavolga
2 years ago
Nancy, thank you! Today everything got better by itself. Everything works!

Nancy
Dropbox Staff
2 years ago
Hi Tavolga, hope you’re doing well.

Can you please clarify what you mean when saying that the transfer doesn’t see files in the search?

Please feel free to send me a screenshot or two of what you're seeing, as well; it'd really help.

Give me a nudge, when you're ready.
- Tavolga
  Helpful | Level 5
  2 years ago
  
  Nancy, thank you! Here, there are 2 photos in the folder, I'm looking for them in the transfer (2 more photos) does not find by name. And I always found it!!!
  - Nancy
    Dropbox Staff
    2 years ago
    Thanks for these screenshots, Tavolga!
    
    Do you experience the same issue if you search for other files/folders on the Dropbox website?
    
    Also, please make sure to test this via a different browser as well, as it may help.

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