Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!

Forum Discussion

squirblej's avatar
squirblej
Helpful | Level 5
2 months ago
Solved

The Dropbox folder does not appear in Locations on my Mac.

Hello:

  • I am updated to the latest version of Dropbox with File Provider 
  • Dropbox works flawlessly when I find the Finder folder using the menu bar icon
  • I can also find the Dropbox folder in ~/Library/CloudStorage/Dropbox, where it appears with a grey circle against it
  • However, the Dropbox folder does NOT appear under Locations
  • Finder Preferences have Cloud Storage ticked under Locations in Sidebar
  • Unticking/ticking, rebooting, restarting Dropbox doesn not change this.

I'd love to get my Dropbox in the Locations bar where it should be. Any ideas?

Thanks

Jack

desktop
Mac
  • Jay's avatar
    Jay
    2 months ago

    Hi squirblej, thanks for the images. Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by clicking this link?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago

    If you go to the directory that Dropbox is located in (so usually \Users\your name) and then just drag the Dropbox directory over to the side back on the Finder window that will put it there for you :)

  • squirblej's avatar
    squirblej
    Helpful | Level 5
    2 months ago

    Thanks Mark. But this puts it in Favourites, not in Locations. Why isn't it appearing as it should in Locations?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey squirblej, I hope you're doing well!

      Would you mind trying out the steps provided in this thread as an accepted solution? If this doesn't work for you, let me know.

      I'll be waiting for your update!

      • squirblej's avatar
        squirblej
        Helpful | Level 5
        2 months ago

        Hi Megan - it's already checked. I have tried unchecking it, rebooting, checking it, rebooting - no change. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!