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Forum Discussion
Help! Dropbox has moved critical team folders inside my personal space
I restarted a mac today and as Dropbox was reopening, got a cryptic message from Dropbox saying 'Do you want to move two files/folders into the Team space?'. Not knowing what It was referring to, I clicked 'no'.
-> It's now moved two critical top-level team company folders into my personal space
• I tried to simply drag them back, but the root level is locked on OSX finder.
• I considered using Terminal to move the folders back, but thought hacking Dropbox in any way (esp at root level) could cause unknown behaviour/data loss, and this is huge amounts of company data which isn't backed up another way (something we're working on).
For now, I've quit Dropbox on this machine to stop it syncing. On other machines and on web the company folders remain in the correct place, for now.
Q. How to undo whatever it did, on this mac, so I can resume using Dropbox without it doing this operation?
TIA - Jon
- Megan
Dropbox Staff
Hi Jon C.10, let's jump right into this!
In order to continue using your Mac, and have it not sync this accidental move from the app to the account online you'd have to follow a few steps:
You'd need to quit your app, uninstall it, then delete the Dropbox folder with its content, and then re-install and allow for it to sync everything from scratch.
If you have a lot of content, this might not be ideal so another thing that you could do is allow for the move to happen, and then contact Support, and ask them to restore it back to how it was before it, provided that you have issues moving the content back to their original paths on your end.
If you have any questions, don't hesitate.
