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tarapp's avatar
tarapp
New member | Level 1
28 days ago
Solved

Help with keyword automation on a shared folder

I have tried adding automation to a shared folder.  It doesn't seem to do anything so I am curious if I am misunderstanding the feature.  

I have a main input folder that receives a folder with file(s) on regular basis.  These folders have a standard naming convention of FirstName LastName Timestamp (yyyy-mm-dd HH_MM_SS) LocationName (example: John w Smith 2025-01-28 20_23_29 Main Office) The main input folder also contains subfolders with for each location.  My goal is to have the folders moved from the input folder into the location folder.  

I added the automation: When files are added to "Intake Folder" then organize into folders grouped by Customer filters Keyword "Main" move files to "Main Office Intake."   

The folder is not moved.  I do have permission to edit the folder.  I am part of a team on the Advanced plan.  

When I look at the folder on a different computer/browser, it looks like the folder is not automated.  

Suggestions are greatly appreciated.

Thanks!

 

 

    • tarapp's avatar
      tarapp
      New member | Level 1

      Thank you.  I was afraid that was the answer, but was not 100% by reading the help.  Cheers.

  • derrickyee's avatar
    derrickyee
    Icon for Dropbox Product Manager rankDropbox Product Manager

    Thank you for your message. You can also view all of the automations set up in your environment on dropbox.com/automations to see whether it is active.