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Help with keyword automation on a shared folder
I have tried adding automation to a shared folder. It doesn't seem to do anything so I am curious if I am misunderstanding the feature.
I have a main input folder that receives a folder with file(s) on regular basis. These folders have a standard naming convention of FirstName LastName Timestamp (yyyy-mm-dd HH_MM_SS) LocationName (example: John w Smith 2025-01-28 20_23_29 Main Office) The main input folder also contains subfolders with for each location. My goal is to have the folders moved from the input folder into the location folder.
I added the automation: When files are added to "Intake Folder" then organize into folders grouped by Customer filters Keyword "Main" move files to "Main Office Intake."
The folder is not moved. I do have permission to edit the folder. I am part of a team on the Advanced plan.
When I look at the folder on a different computer/browser, it looks like the folder is not automated.
Suggestions are greatly appreciated.
Thanks!
Automations works on files, not folders I'm afraid. So it will automate what is inside of the folders not the actual folders themselves: https://help.dropbox.com/organize/dropbox-automations
- derrickyee
Dropbox Product Manager
Thank you for your message. You can also view all of the automations set up in your environment on dropbox.com/automations to see whether it is active.
- Mark
Super User II
Automations works on files, not folders I'm afraid. So it will automate what is inside of the folders not the actual folders themselves: https://help.dropbox.com/organize/dropbox-automations
Thank you. I was afraid that was the answer, but was not 100% by reading the help. Cheers.
