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Forum Discussion
timq
4 years agoHelpful | Level 5
How can I cancel my computer backup?
I apparently selected pc backup when I installed Dropbox and naturally I'm out of storage on my Dropbox account now. I don't want and have no need to have my pc backed up to it. I have the desktop ...
- 4 years agoHey timq, welcome aboard our Community!
Indeed, with computer backup, if you delete your desktop files from Dropbox, they will also be deleted from your computer.
If you want to disable the backup feature, you can follow the steps here.
You'll find the Dropbox app's preferences, if you click on the Dropbox icon in your system tray.
Let me know if you have any questions.
stuarts14
Helpful | Level 5
What an absolute fiasco!
These instructions are UNCLEAR and AMBIGUOUS.
I've wasted my time on this, and now I have NO IDEA if my files are safe from being deleted by drop box.
ES-ish
2 years agoNew member | Level 2
Absolutely a mess. I'm losing my files - none seems to know how to stop the backup once started. And yet it doesn't perform well, especially if you had the One drive installed - then uninstalled. Spent over an hour with support - he couldn't figure it out. Higher support is supposed to reach me, but it hasn't happened. It's like they don't know how it works. This link provided above does not show how to disable backup, yet it has a bunch of other features like "rewind" that are not available.!!
Really disappointing - after years of using Dropbox as a paid customer, moving my files to a new computer has been a fiasco!! Sadly!!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
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