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Forum Discussion

anwar79's avatar
anwar79
Helpful | Level 5
2 years ago

How do I delete Backups in Dropbox?

Hello,   I've been trying to find out what is taking space in my Dropbox. When I go to Manage account it says I have 11.8 GBs of Backups out of 15 GB. However I cannot actually find out what backup...
Computer Backup
Delete
Dropbox Backup
  • Megan's avatar
    Megan
    2 years ago

    No worries, this is why I am here anwar79! 

     

    You should be able to open your Backup page by accessing the home page, clicking on the burger icon on the top left, and then Backup.

     

    Let me know if you need anything else!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi anwar79, welcome to our Community! 

 

Let's see what we can find together. Can you check your Backup page online, and let me know what it reports there? 

 

Keep me posted, and we'll take it from there! 

  • anwar79's avatar
    anwar79
    Helpful | Level 5
    2 years ago

    Hello,

     

    Thanks. Somehow there's a hardisk there that I dont remember enabling backup hence I would be deleting it. 

     

    This is exactly what I needed to find. How do I get to this page from the Dropbox website?

     

    Thanks!

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No worries, this is why I am here anwar79! 

       

      You should be able to open your Backup page by accessing the home page, clicking on the burger icon on the top left, and then Backup.

       

      Let me know if you need anything else!

      • anwar79's avatar
        anwar79
        Helpful | Level 5
        2 years ago

        Thanks this did the trick. 

  • joeco2's avatar
    joeco2
    Explorer | Level 4
    10 months ago

    Megan you're an angel 👼.

    I had exactly the same problem as Anwar, & everything the automated answers from the 'Chat Help' robot told me to do, DIDN'T help me at all.

    Then I found your post & it was sorted in 2 mins.

    Thank you sooooooooooo much 😁

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