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Forum Discussion
How do I delete or remove Vault?
I created a Vault with a pin and am able to use it... I just don't want it.
How can I remove it from my Dropbox? It's cluttering up my file list.
- Likewise, would like to be able to disable/delete the vault. If a user isn’t using Vault, having a locked empty “folder” in the folder list can be a source of confusion and slow down users’ workflow — when looking for a file, they have to enter a PIN just to confirm a folder is empty and that the file didn’t inadvertently find its way into the vault. And BTW — I think it’s bad UX to invite users to try the vault feature without warning them they won't be able to disable or delete the feature once they try it. Hoping the Dropbox app doesn’t now periodically pester me to enter a PIN for a feature I’m not using.
Just want to add another voice that finds this super annoying. In MacOS you can hide files via the terminal, so that helps at least on my system, but I still have this cluttering up the Dropbox web view. There definitely needs to be more/better user control over these new features. Please keep focus on your core product instead of adding a bunch of stuff that a lot of users don't need (or at least give us the ability to opt out of them).
- Walter
Dropbox Staff
Hi all; thanks for expressing your thoughts on this.
I have good news for you as you can now delete the Vault -even after setting it up- by using the steps in the relevant Help Center article.
Thanks for using Dropbox!
- Jay
Hi joe_scotto, thanks for messaging today!
As this is related to sensitive account details, would it be possible if I reach out to the email associated with your forum profile to assist further?
Keep me posted!
That is fine if you reach out to my email.
- Jay
I've just sent you a message there, please reply to the email when yo get a chance.
- Hello
Can you please remove my vault as well
Thank you- Megan
Hi Ilia Gildin, happy Monday!
Have you checked and performed the steps Walter provided above, in regards to either disable your Vault feature, or remove any unnecessary Vaults?
Let me know more!
