You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
alessandro-dbx
2 years agoDropbox Staff
How do YOU access Dropbox?
Hi Dropbox community - I'm a design researcher here at Dropbox. I'm curious about how you access Dropbox!
How do you access Dropbox: the website, the desktop app (for mac/windows), and/or the m...
AgentOrange
Helpful | Level 7
alessandro-dbx
Mainly I use my iPhone.
I originally created the account on my kindle fire tablet but I only rarely upload from there now because most of what I needed to backup from it has been backed up.
Sometimes I used the website to upload items, but again I mainly use my iPhone.
I also may use my android tablet and phone at some point.
I don’t have a computer. I’m frustrated with the fact that although I’m a paying subscriber to the service, Dropbox ceased allowing me to preserve my creation dates, view my creation dates, sort by my creation dates, etc. This should be basic functionality. I even created a feature request to enable the preservation of these essential creation dates. It’s the biggest problem with Dropbox since I have tested out other popular cloud backup services and discovered that many very popular ones do not deny me this basic functionality.
These days more and more of us use only mobile devices for ALL of our “computing” needs. Don’t deny us such basic functionality as creation data presentation and viewing of these dates for all types of files just because we don’t all want to pay for a computer that we don’t need except to view things like this that we are being denied. Even a computer wouldn’t fix my inability to backup my iPhone files without completely losing their original creation dates, having them upload in wildly random order even when choosing only a few at a time, and crippling my necessity to upload years of video game tournament result screenshots(that require multiple screenshots for each weekly tournament) IN ORDER and with the exact creation date and time (including the seconds since multiple shots are snapped within the same minute and even trying to change the date/time doesn’t fix that, nor does it even change the fact that it still shows up as the date uploaded and I have to open EACH individually and then open the info section …which only exists for pics while other file type dates are completely devoid of the ability to view any file info), and everything else that depends on that crucial creation date.
Mainly I use my iPhone.
I originally created the account on my kindle fire tablet but I only rarely upload from there now because most of what I needed to backup from it has been backed up.
Sometimes I used the website to upload items, but again I mainly use my iPhone.
I also may use my android tablet and phone at some point.
I don’t have a computer. I’m frustrated with the fact that although I’m a paying subscriber to the service, Dropbox ceased allowing me to preserve my creation dates, view my creation dates, sort by my creation dates, etc. This should be basic functionality. I even created a feature request to enable the preservation of these essential creation dates. It’s the biggest problem with Dropbox since I have tested out other popular cloud backup services and discovered that many very popular ones do not deny me this basic functionality.
These days more and more of us use only mobile devices for ALL of our “computing” needs. Don’t deny us such basic functionality as creation data presentation and viewing of these dates for all types of files just because we don’t all want to pay for a computer that we don’t need except to view things like this that we are being denied. Even a computer wouldn’t fix my inability to backup my iPhone files without completely losing their original creation dates, having them upload in wildly random order even when choosing only a few at a time, and crippling my necessity to upload years of video game tournament result screenshots(that require multiple screenshots for each weekly tournament) IN ORDER and with the exact creation date and time (including the seconds since multiple shots are snapped within the same minute and even trying to change the date/time doesn’t fix that, nor does it even change the fact that it still shows up as the date uploaded and I have to open EACH individually and then open the info section …which only exists for pics while other file type dates are completely devoid of the ability to view any file info), and everything else that depends on that crucial creation date.
JustinK_
7 months agoDropbox Product Manager
- AgentOrange7 months agoHelpful | Level 7As my post above mentioned, I don’t have a computer. So no, I am not able to do anything involving a computer.
- AgentOrange7 months agoHelpful | Level 7That “Date Created” option shown in the photo you posted… THAT’S what I need on my iPhone! Along with the other options. The creation dates & file info, etc used to work on my Kindle but I’ve since checked the app there and it no longer works like it did when I first subscribed to Dropbox on there.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!