You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I can't delete files or drag them into my Dropbox account.
Hi all, I can no longer add files into my dropbox, I have plenty of storage. Also when I try to delete files it says "the operation cant be completed because you dont have permission to access some o...
Hi Nancy, nothing happens when I try to drag files in and I have tried from the web, to the drop box icon everything. And yes I share files with one user, I deleted her but I could still not delete files. When I try this comes up "the operation cant be completed because you dont have permission to access some of the items"
I added Nageela again since we need to be able to work but this is really not ideal. I can delete thing in the files but not the file itself. I can rename files as well. I can also drag in files in already excisting "mother files" But not drag in a "mother file" to the left column if you see what I mean. Its actually the left column that is the problem. I cant change anything there.
Nancy
Dropbox Staff
Dropbox StaffThanks for sending more details, 08Media! When saying you’ve tried the Dropbox icon, you mean the desktop app on your computer, right? Can you clarify its syncing status and app version?
Also, the files that you’re sharing with Nageela, are they owned by her or are you the owner?
Can you send over a couple of screenshots of what you see when trying to delete them? It’d be helpful to have a visual, as well. Here’s how you can attach them here:
Hi, Im the owner of the files shared with Nageela. And yes its the dropbox icon. I have idea of the syncing status or the app version. Im on a Mac Book Pro. I pay rather a lot for this so I would appreciate some help.
- Mark
Super User II
Hi Mark, I have answered as well as I can. She asked me to post a photo of whats going on. I have no idea how to post a photo of me dragging a file to the dropbox icon and it never shows up in the dropbox. I told Nancy that already. And what it says when I try to delete files.
The photos attached is when I try to add something to my dropbox. When I try to add with the dropbox icon it says + in green but it never adds. And when I try to drag it on it shows I cant.
And when I try to delete a file the attached message comes up. I can delete things within the file but not the file itself.
