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Forum Discussion
NiciM
8 months agoNew member | Level 2
I can't delete the Dropbox cache folder - it doesn't go away
The DropBox Cache folder is giving me issues. It simply will not go away, no matter how many times it is deleted. I know what it is, but its presence prevents both DropBox and OneDrive from syncing...
NiciM
New member | Level 2
Dropbox can't sync the cache folder. A red x appears on the dropbox and cache folders (I can see ALL files on my file explorer app). When that red x (can't sync) appears, OneDrive ALSO can't sync as those files stop it. When I got a DropBox almost full message 3 days ago, I went to the Dropbox online location (instead of working in File Explorer) to see what was going on since I keep very little on DropBox. Folders and files I had originally deleted years ago (2012, 2015, 2017) had come back and had to be deleted again (apparently there was an update recently since the interface looked very different than last time I looked). and no, I wasn't syncing a new/old computer that had these old files. I only keep a VERY few files in Dropbox. If this continues, I may have to delete the app completely to protect my OneDrive backup.
Mark
8 months agoSuper User II
Hi NiciM
You arent trying to double sync are you - i.e. to OneDrive and Dropbox?
That isnt possbile within either applications (or any cloud sync tools). It does cause issues like this
- NiciM7 months agoNew member | Level 2
Nope. I sync to OneDrive. I DROP changes into DropBox because I only keep two main shared folders there.
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