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eltdonehealth's avatar
eltdonehealth
New member | Level 1
6 days ago
Solved

I can't edit one of my Excel files anymore.

I am trying to work on an Excel document. I have been able to edit it in the past and can edit other Excel documents with no issues. This one (which I downloaded, worked on my laptop and re-uploaded ...
edit
Microsoft Office
  • eltdonehealth's avatar
    eltdonehealth
    13 hours ago

    Yesterday, I edited it and reuploaded it again and this time it finally worked. I was able to edit it. I will get back to you if it happens again. There isn't anything to take a picture of, I simply couldn't edit the document. I couldn't even set it to edit. The ribbon at the top wouldn't activate. 

eltdonehealth's avatar
eltdonehealth
New member | Level 1
2 days ago

I am opening in the dropbox app on my phone or online (Microsoft 11) and it won't give me access to the edit function BUT IT DOES with other Excel files. I have changed no settings, no permissions, nothing with the app online or on my phone and it now won't let me edit it. This seems like an issue on your end not mine.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 days ago

eltdonehealth, can you send us a screenshot of what you see exactly when trying to edit the Excel file?

  • eltdonehealth's avatar
    eltdonehealth
    New member | Level 1
    13 hours ago

    Yesterday, I edited it and reuploaded it again and this time it finally worked. I was able to edit it. I will get back to you if it happens again. There isn't anything to take a picture of, I simply couldn't edit the document. I couldn't even set it to edit. The ribbon at the top wouldn't activate. 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      13 hours ago

      Hey eltdonehealth, happy to see that your issue is now resolved!

      Definitely keep an eye out, and let us know if this happens again. If you need anything else, we'll be one post away! 🤓

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