Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

eltdonehealth's avatar
eltdonehealth
New member | Level 1
6 days ago
Solved

I can't edit one of my Excel files anymore.

I am trying to work on an Excel document. I have been able to edit it in the past and can edit other Excel documents with no issues. This one (which I downloaded, worked on my laptop and re-uploaded ...
edit
Microsoft Office
  • eltdonehealth's avatar
    eltdonehealth
    13 hours ago

    Yesterday, I edited it and reuploaded it again and this time it finally worked. I was able to edit it. I will get back to you if it happens again. There isn't anything to take a picture of, I simply couldn't edit the document. I couldn't even set it to edit. The ribbon at the top wouldn't activate. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 days ago

eltdonehealth, can you send us a screenshot of what you see exactly when trying to edit the Excel file?

eltdonehealth's avatar
eltdonehealth
New member | Level 1
13 hours ago

Yesterday, I edited it and reuploaded it again and this time it finally worked. I was able to edit it. I will get back to you if it happens again. There isn't anything to take a picture of, I simply couldn't edit the document. I couldn't even set it to edit. The ribbon at the top wouldn't activate. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    13 hours ago

    Hey eltdonehealth, happy to see that your issue is now resolved!

    Definitely keep an eye out, and let us know if this happens again. If you need anything else, we'll be one post away! 🤓

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!