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Digital323's avatar
Digital323
Explorer | Level 4
7 months ago

I can't permanently delete a folder that's filled my quota - says I don't have permissions

Hi, we were, a few years ago using Dropbox to store files for Connectwise automate to reference. Since 2015 we have not been using this, but recently I have had a new need to use this folder. There a...
Delete
FAQ
Storage space
  • Rich's avatar
    Rich
    7 months ago
    Digital323 wrote:

    I deleted the folder and it let me do that, but when I went to permanently delete the data it gave an error ...

    Something to keep in mind... you don't need to permanently delete files to reclaim space. Simply deleting them is enough. Files located in the Deleted Files section don't take up space in your account.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi Digital323, thanks for messaging the Community!

 

Is this a shared or private folder on your account? 

 

A screenshot showing this folder on the Dropbox site would be great!

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