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Digital323's avatar
Digital323
Explorer | Level 4
10 months ago
Solved

I can't permanently delete a folder that's filled my quota - says I don't have permissions

Hi, we were, a few years ago using Dropbox to store files for Connectwise automate to reference. Since 2015 we have not been using this, but recently I have had a new need to use this folder. There a...
Delete
FAQ
Storage space
  • Rich's avatar
    Rich
    10 months ago
    Digital323 wrote:

    I deleted the folder and it let me do that, but when I went to permanently delete the data it gave an error ...

    Something to keep in mind... you don't need to permanently delete files to reclaim space. Simply deleting them is enough. Files located in the Deleted Files section don't take up space in your account.

Digital323's avatar
Digital323
Explorer | Level 4
10 months ago

This is the case, but it did not immediately show the proper available space which is why I thought there was something I needed to do

 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Digital323, it may take some time to see the updated space on your Dropbox account. Is everything OK now?

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