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Forum Discussion
I deleted photos from my desktop app and they also got deleted from the web. Can I recover them?
Hello, I think I have made a huge mistake. My knowledge of computers is limited. Is there anything I can do?
Sometimes I use software on my computer that take a lot of memory. So I deleted a lot o...
Megan
Dropbox Staff
Dropbox StaffHey Ylva lost info, sorry to hear about that!
Did you delete files directly from your local Dropbox folder, or were they removed from a different location on your device?
I'm asking because if the files were deleted outside of your Dropbox folder, it wouldn't affect the content synced through Dropbox.
However, if you deleted them from within the Dropbox folder, that would also remove them from your account online.
If this happened last year, unfortunately there's not much that we can do since, as we're unable to restore content that was deleted that long ago. I'm really sorry about that.
Keep me posted!
oh no. thank you for your answer but I had everyting in my dropbox folder on my computer. I guess nothing to do then.
- Nancy
I don’t believe there’s much to be done either, Ylva lost info. However, do you remember approximately which month these files were deleted in last year?
