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16 TopicsI deleted photos from my desktop app and they also got deleted from the web. Can I recover them?
Hello, I think I have made a huge mistake. My knowledge of computers is limited. Is there anything I can do? Sometimes I use software on my computer that take a lot of memory. So I deleted a lot of data in order to make space. I thought I could delete files and photos from my computer and they still would be on dropbox. I understand now I was wrong. I did not look at these files and photos for a long time so I can not say exactly when it was all deleted but probably some time last year. I have had dropbox for many year. Is there anything I can do? I have a Plus account. Grateful for any help93Views0likes12CommentsI'd like to be able to search for my screenshots and remove them from the Photos page.
There is no where for me to perform a search in my "Photo" section and select or edit out screenshots from being populated in my "Photos". Screenshots should be allowed to be chosen or not chosen to be backed up in the "Photos" folder if one wishes. Please consider some kind of solution to this as it causes unnecessary duplicate files. I'd appreciate it and thank you.36Views0likes3CommentsMy photos are missing from my account, how can I get them back?
Hello, I’ve had drop box for many years, the free version. Recently I’ve noticed photos that were there are now missing! Havnt been deleted or anything, but they are gone and were 110% there… absolutely distraught, drop box was the only back up for all these precious memories. There is no way to contact a human at drop box what do I do56Views0likes9CommentsWhen I move photos, a copy remains in the original folder, why?
Hi, I'm organizing my photos and am moving some photos to a new folder called "non-family". But they are also remaining in the original folder. Shouldn't they actually just move to the new folder? I'm not copying them, I'm using the "move" option. Thank you!45Views0likes3CommentsAll photos from 2010 on are gone
My music disappeared and all photos from 2010 on. Yes I had them on an external backup drive, and all I saw were picture icons with a gray X. Now even those are gone. The names of the photo folders and files are there, but now they all say file size 0 and they are totally gone.Solved81Views0likes7CommentsI deleted a photo from Dropbox, but it also got deleted from my iPhone Photos app.
I would like to delete the photos uploaded to my Dropbox account. The issue is when I deleted one photo as a test, it also deleted it from my IPhone Photos App. I don’t want to lose any photos in my IPhone Photos App. Any help would be appreciated.56Views0likes3CommentsMissing videos and photos from my Dropbox account
I have a lot of videos and photos that they are not showing in my dropbox roll from years ago, specially before 2015. i am very worried because they are family videos and photos very important for us. what happened ? How can I see them?68Views0likes5CommentsRecover deleted photos from years ago. Is it possible?
A few years ago i was really mentally not ok and tried commit suicide and to make sure i was going to be “gone for good” i deleted all my socials, gave all my things away and deleted all my pictures from 2011-2022… i had so many memories as a kid with friends and family that i regret deleting. I know its been years but there HAS to be some way im able to recover everything right?… isn’t there anything you guys can help me out on your side? Ive tried everything… please please help meSolved273Views0likes2CommentsWhen I export, and then upload camera uploads, they're duplicated under the "Photos" tab.
Hello, the “camera uploads” function is turned on, and I tried to make those automatically uploaded photos (which under “photo”) into another folder which named with time sequence/or name of event. However, every time when I selected those photos (under “photo”) which I want to put into folder A via exporting function, they will be duplicated afterwards under “photo”. Is there a way to avoid the duplicated case?! Or is there other way to properly categorize the photos (under “photo” tab) into other folders?! Thanks!27Views0likes1CommentI can't seem to find my pictures anywhere.
When drop box first came out they offered 2 gigs of free space for storage. Everything was simple and easy to acess through my phone app and computer. Once introducing more storage option and a new platform I can't find my pictures anywhere. About 6 months ago I stumbled on it and found the pictures so I know they are there but Dropbox has made it impossible to find now. They keep pushing the upgrade. Anyone else with the same issue?35Views0likes2Comments