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Meritakap11's avatar
Meritakap11
New member | Level 1
2 months ago

I have logged onto my Dropbox account and all of my files are missing.

Hi,  I have logged onto my Dropbox account and all of my files are missing. I have not been on in a couple of months and now everything is gone. I looked through deleted files and events. Nothing s...
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Meritakap11's avatar
Meritakap11
New member | Level 1
23 days ago

Happy New years to you too! I have attached the image of the documents being shared. Does that help? 

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
23 days ago

Thanks for getting back to me, Meritakap11, and thanks for the screenshot.

This is indeed an invitation to join a shared folder, however, looking at the screenshot you sent us from your events page as well, "you removed your access" could also mean that the owner of the folder removed you from it.

Is it possible to reach out to them for more info?

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