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I logged in today, and everything was gone.
I took over a Dropbox Account for another member at my work over 8 months ago. We use the Dropbox regularly. I logged in today and everything was gone. No files. No deleted files. Empty. I also notic...
Rich
Super User II
Super User II
SQ1 wrote:
Is it possible I signed up for a new account with the exact same credentials? Why canât I access anything ?!
New account, yes. Same credentials, not unless the previous account no longer existed. Two accounts can't have the same email address.
What does your Events page show? If there's no activity, you're likely on a new account.
- I donât see where I even have access to an event log anymore. Where would this be located ?
- It says itâs a ânew accountâ.
- Mark
SQ1 wrote:
It says itâs a ânew accountâ.So that means one of two things happened.
EITHER somebody deleted the account and youve recreated it by logging in etc. OR you are logged on to the wrong account.
When you say 'took over' an account from somebody did you actually update the credentials on the Dropbox account to become yours? If not its highly possible that whoever had the email has deleted it - after all if its in their email they own the account.
