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I logged in today, and everything was gone.
I took over a Dropbox Account for another member at my work over 8 months ago. We use the Dropbox regularly. I logged in today and everything was gone. No files. No deleted files. Empty. I also notic...
I donât see where I even have access to an event log anymore. Where would this be located ?
It says itâs a ânew accountâ.
- Mark
Super User II
SQ1 wrote:
It says itâs a ânew accountâ.So that means one of two things happened.
EITHER somebody deleted the account and youve recreated it by logging in etc. OR you are logged on to the wrong account.
When you say 'took over' an account from somebody did you actually update the credentials on the Dropbox account to become yours? If not its highly possible that whoever had the email has deleted it - after all if its in their email they own the account.
- Update - it looks like when I signed in, I signed in with the wrong password and it created a new account. Tried to sign in with the correct password today and it says invalid. So I sent a reset link. The issue is Iâm not getting any of the reset links.
To my knowledge I was the owner of the account and there are no other users. There are a few clients that collaborate on specific folders, but not the e tire Dropbox.
Credentials have stayed the same other than password change.- Mark
You cant have 2 accounts with 1 email. So using a different password to log in isnt possible. If you logged in with that email thats the password on that account and the only account linked to it.
Do the shared folders still exist? If so ask somebody to go in to that who is still in it and check the name/email its shared with for you.
