You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
doddle
3 years agoExplorer | Level 4
I shared a folder and someone deleted the files...
I shared a folder I own with family and someone deleted the files thinking they were just deleting them off their PC as they needed the space. I didn't get a notification and now it's 3 months later ...
- 3 years ago
Yes that is normal behaviour I'm afraid - Dropbox does not notify you of every change in a shared folder as there are safeguards in place for when people delete things like this (i.e. the other person is told the first time they delete things in a share it deletes for everybody and do they want to continue).
EventHorizon
3 years agoNew member | Level 2
We use Dropbox essentially as a shared drive. So this sounds like a person either through ignorance or malice could simply remove files and if no one else notices they are gone forever? Is there any security to prevent this from happening? Or put another way, how do users implement a secure backup system?
- Jay3 years agoDropbox Staff
Hi EventHorizon, there isn't any option to prevent files from being deleted, unless you're in a shared folder with read-only access.
You would still have some time to restore files via the events page or the deleted files page.
- Mark3 years agoSuper User II
EventHorizon wrote:
Or put another way, how do users implement a secure backup system?
You really should already have a backup system in place to cover things like this, or, even malware etc. You can help protect by being paid which gives 180 days of recovery but you should ALWAYS have additional backups in place and preferably via different systems/tools.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!