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Forum Discussion
I'm now unable to save edited videos?
Suddenly I'm not able to save edited videos anymore?
I can do all the edits /trim, cut, rotate, etc) but when I want to save a New Copy nothing happens and I have to abort with "changes not saved"!?
Everything worked well until last week when this suddenly occured??
I work on a standard lap top with windows 11 installed, no changes were made the last week from my part.
Yes, editing in Dropbox on the web and browser is Edge.
As I said, everything went well until last week.
- Jay
Dropbox Staff
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
I'm also encountering this issue right now. I can make all the edits—trim, cut, rotate—but when I try to save a new copy, nothing happens, and I end up having to close with "changes not saved." This started happening recently, even though everything was working fine before. I’m using a standard laptop with Windows 11, and no changes were made on my end either. If anyone knows a fix, please share!
