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Forum Discussion

Nathan S.16's avatar
Nathan S.16
Explorer | Level 4
9 months ago

I'm unable to rename a file after copying it from another sub-folder on my Mac.

Having this issue over the past several months. Saw another thread where others were having the same issue, but that thread was locked. I copy a file from one subfolder in Dropbox to another subfolde...
desktop
Mac
Organize
Ben P.1's avatar
Ben P.1
Helpful | Level 5
2 months ago

In terms of what happens: when I rename individual files I usually do it by selecting the file in the finder and pressing Return. Normally this opens the filename text box (wrong terminology but hopefully you know what I mean) with the filename selected and you can type in the new filename. 

When the problem occurs, selecting a file and pressing Return does nothing.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey Ben P.1, sorry to hear about this and I totally understand the frustration stemming from this.

    Instead of the process you're following, if you control-click the file and choose "rename", does it work?

    • Ben P.1's avatar
      Ben P.1
      Helpful | Level 5
      2 months ago

      Sorry meant to include that: Rename File does not appear in the context menu, along with various other things.

      I’ll try to take a screenshot of the context menu next time and post it here.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Thanks, Ben, that will be really helpful!

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