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Nathan S.16's avatar
Nathan S.16
Explorer | Level 4
9 months ago

I'm unable to rename a file after copying it from another sub-folder on my Mac.

Having this issue over the past several months. Saw another thread where others were having the same issue, but that thread was locked. I copy a file from one subfolder in Dropbox to another subfolde...
desktop
Mac
Organize
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey Ben P.1, sorry to hear about this and I totally understand the frustration stemming from this.

Instead of the process you're following, if you control-click the file and choose "rename", does it work?

Ben P.1's avatar
Ben P.1
Helpful | Level 5
2 months ago

Sorry meant to include that: Rename File does not appear in the context menu, along with various other things.

I’ll try to take a screenshot of the context menu next time and post it here.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks, Ben, that will be really helpful!

    • Ben P.1's avatar
      Ben P.1
      Helpful | Level 5
      2 months ago

      Well I have three screenshots for you but the "attach" button here in this comment box - the paperclip icon - doesn't do anything, and if I try to drag & drop (jpg or png) I get a "File Not Allowed" so that's not off to a great start.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hi Ben P.1, can you try to copy paste the files using Command-C and then Command-V to see if this works? 

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