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Forum Discussion
EAAman
9 months agoHelpful | Level 6
Lost my desktop files after getting removed from Dropbox Business team
Hello, let me explain what happened. I had my own account where I stored all my work files, but they were still linked to my download folder. Now that I've left my job, my account was deleted along w...
- 9 months agoHi Hannah and Mark,
I wanted to let you know that I managed to retrieve the files from the team’s Dropbox. Fortunately, they were willing to return my files, and I now have all 256 GB of data back. Thank you both for your assistance! I truly appreciate the time you dedicated to helping me.
This will be my final message on here until I encounter another issue, though I don’t anticipate that happening anytime soon. Goodbye for now! 🙂
EAAman
Helpful | Level 6
Hi
@Mark,
I’ve checked the events tab and unfortunately, I can’t seem to find the file there. It’s possible that the files might be stored in the team’s Dropbox? The thought that they might be lost is quite disheartening.
I’ve checked the events tab and unfortunately, I can’t seem to find the file there. It’s possible that the files might be stored in the team’s Dropbox? The thought that they might be lost is quite disheartening.
Mark
9 months agoSuper User II
No, unless you uploaded them actively to another account they wont have uploaded to the Team.
Have you done a search on the computer to see if they are hidden anywhere as it sounds like you were using Dropbox backup?
- EAAman9 months agoHelpful | Level 6Yeah, around 200 GB of storage space got away after losing the files. Also when I attempt to restore items from the recycle bin (recycled before the files got deleted), I receive an ‘items not found’ error message. I’ve also searched for these items and maps but was unable to locate them.
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