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Forum Discussion

PaolaL's avatar
PaolaL
Explorer | Level 3
2 years ago

Lost photos

Hi, this is a long shot, hope someone can help. I had Dropbox when it was launched many years ago, probably around 8, 10 years ago. I received warnings emails telling me that it was going to be disco...
Delete
Restore
  • Rich's avatar
    Rich
    2 years ago
    PaolaL wrote:
    I received warnings emails telling me that it was going to be discontinued or shut down ... I had to act to keep all my photos and I didn't. ... is there any chance that I can recover them at all?

    Unfortunately, no. If your account was deleted then it's not possible to recover the account or the files that it once contained.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
PaolaL wrote:
I received warnings emails telling me that it was going to be discontinued or shut down ... I had to act to keep all my photos and I didn't. ... is there any chance that I can recover them at all?

Unfortunately, no. If your account was deleted then it's not possible to recover the account or the files that it once contained.

  • PaolaL's avatar
    PaolaL
    Explorer | Level 3
    2 years ago

    Hi Rich, that's a shame, thanks anyway. Paola

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