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seanbonfire's avatar
seanbonfire
Helpful | Level 5
3 years ago

Mac - Changed User Name

Hello   I recently changed the name of the User on my Desktop Mac from apple to a different one.   Since then I have tried to uninstall and reinstall Dropbox repeatedly but it keeps looking f...
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  • seanbonfire's avatar
    seanbonfire
    3 years ago

    Thanks for the reply Rich, much appreciated.
    I just solved the issue a slightly different way by setting up a temporary new user called 'apple'  and reinstalled and it opened and gave me the opportunity to change the folder path in preferences.

     

  • seanbonfire's avatar
    seanbonfire
    Helpful | Level 5
    3 years ago

    Thanks for the reply Rich, much appreciated.
    I just solved the issue a slightly different way by setting up a temporary new user called 'apple'  and reinstalled and it opened and gave me the opportunity to change the folder path in preferences.

     

    • StefMat's avatar
      StefMat
      New member | Level 2
      2 years ago

      Hello, 

      I am actually having the same problem. I changed the username on my mac and dropbox is reacting exactly as you described.

      I would be grateful if you could explain a bit more in detail how you managed to fix the problem.

       

      Thanks,

      Stef

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi StefMat, in order to be certain you're experiencing the same issue, could you copy and paste the error log in the blue text link from when you attempt to load the Dropbox desktop application?

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