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Forum Discussion
pabloago78
2 years agoNew member | Level 2
Mac Finder asks for password each time a rename a file or move a folder in Dropbox
Each time I try to rename a file or move a file or folder within my Dropbox folders (synced on my Mac), I need to enter my Mac password or use touchID. This never happened before. Can anyone help? I ...
- 2 years ago
Never mind, I uninstalled it again, deleted all the files that were stored locally and re-installed again and it seems to be working just fine now. Thanks anyway!
Walter
Dropbox Staff
Hey there pabloago78, sorry to hear you're having issues with this.
May I ask if you installed the Dropbox desktop app with admin rights on your computer?
If you did, can you confirm that you'be tried these steps to grant Dropbox full disk access as well?
Keep us posted, Pablo.
pabloago78
2 years agoNew member | Level 2
Hi Walter,
thanks for your reply.
Yes, I did install the app with admin rights and have followed those steps to grant Dropbox full disk access.
I also just tried uninstalling and re-installing the app and still have the same issue. Although in the instructions on how to install Dropbox app, at some point they mention I would need to grant access to Keychain but I was not prompted to do so. Is there anything I can do after installing? Maybe this is causing the issue? thanks!
- pabloago782 years agoNew member | Level 2
Never mind, I uninstalled it again, deleted all the files that were stored locally and re-installed again and it seems to be working just fine now. Thanks anyway!
- Hannah2 years agoDropbox Staff
Thanks for keeping us updated, pabloago78!
I'm happy to see that your issue was resolved and if you need anything else, don't hesitate to let us know.
Have a great day!
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