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Forum Discussion

steved6's avatar
steved6
Explorer | Level 4
2 months ago

Missing a folder - support tells me that the owner deleted it but I am the owner

Hey everyone,   I have been working on a file for 8 years as the sole owner and all of a sudden I cannot locate the file. Support keeps telling me that the owner deleted the file and the user mus...
dropbox business
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
steved6 wrote:

I have been working on a file ... and all of a sudden I cannot locate the file. ... I have tried everything from finding deleted files searching entire site for days.

What does the Events page show for the file?

  • steved6's avatar
    steved6
    Explorer | Level 4
    2 months ago

    It doesn't show the file. Support says they can see it but I cannot. Maybe I'm using the wrong terminology. I created a master folder to store all my files. 

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