We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Netanelgubbay32
4 months agoExplorer | Level 3
Can I please get phone support?
Dear Dropbox Team.
I hope you're well.
It's MR NETANEL.
I have got ADHD & Learning Disabilities.
Please can you kindly help me with Technical Support please can you ask someb...
- 4 months ago
Dropbox does not do outgoing phone support. They only do incoming phone support to paid business customers who request it via secure PIN numbers.
Posting a phone number on a public website is a sure fire way of being scammed - ANYBODY could call you and pretend to be Dropbox. Please never ever post that or your email etc.
All support for Dropbox is via www.dropbox.com/support
For info this is as was explained and discussed on your previous threads that you posted here.
Mark
4 months agoSuper User II
Dropbox does not do outgoing phone support. They only do incoming phone support to paid business customers who request it via secure PIN numbers.
Posting a phone number on a public website is a sure fire way of being scammed - ANYBODY could call you and pretend to be Dropbox. Please never ever post that or your email etc.
All support for Dropbox is via www.dropbox.com/support
For info this is as was explained and discussed on your previous threads that you posted here.
- Netanelgubbay324 months agoExplorer | Level 3
Hi Mark.
I hope you're well.
It's MR NETANEL [...].
Thanks for giving me the correct advice So Please can you remove my number off from the community please?
- Mark4 months agoSuper User II
It already has been 🙂
If you go to https://www.dropboxforum.com/t5/Security-and-Permissions/RE-Requesting-for-all-my-Personal-Data-2024/m-p/749860#M13727 you can add information to what you were asking before. People here will help you 🙂
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!