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Forum Discussion
Moving files out of Dropbox now defaults to the 'copy' function
Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication...
Hi Everybody,
Thanks for your patience while we looked into this. This change in behavior was the result of a change by Microsoft. Dragging a folder out of a root sync folder now defaults to the copy function on Windows 11. This change is not limited to Dropbox, but any root sync folder.
As a workaround, shift+click and drag will allow the expected cut + paste or "move folder" functionality.
Regards,
Ben
Hannah
Dropbox Staff
Dropbox StaffHey Questions13, thanks for reaching out to us.
This is actually an action that's determined by your OS, since the Dropbox folder is just like any other folder on your computer.
If you quit the Dropbox app and then try the same steps, do you get the same behavior?
Let me know what you find.
Exiting (and even uninstalling) the Dropbox app does not fix the issue.
- Megan
Hey Questions13, you mentioned that uninstalling the app doesn't fix the issue.
So, if I asked you to quit the app, and while the app is still closed follow the same steps, could you let me know what happens then?
Yep, I followed the steps to quit the app and then tried to move some files. Same 'copy' behavior.
