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Forum Discussion
I'm using DuckDuckGo to access Dropbox, but it defaults to a new account.
Odd situation here. Bought a new computer, Windows 11, and have had trouble getting Dropbox operating properly. Since the computer was new, it wiped out the old register and settings. I have three devices I transfer Dropbox information among: an iPad, a laptop, and--most importantly-- my new desktop Win 11 computer. Everything is fine on my iPad and laptop.
I was able to get my new desktop to find my account (long used a free one with 6.25GB --being 87 years old that's all I need) by installing and using the Firefox browser.
However, whenever I use DuckDuckGo (or use LastPass, which is the default browser that LastPass uses) to try and access Dropbox I am set up with "new" account of 2GB. What??? My current account will share 3 devices and previous desktop was one of the three.
Can't seem to fix this. By the way I am Dropbox client 2124.4.5767
Any help, please?
Gary
- Nancy
Dropbox Staff
Thanks for posting on our Community about this, Gary Q.1!
From what you mention, it sounds like you're logging in to a different Dropbox account (under another email address), which is brand new indeed.
To have a clearer image of what’s going on though, I’d like you to send me a screenshot of what you see on your end. To attach it here, you can click on the camera button in your reply box:
Let me know when you’re ready.
