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Forum Discussion

Questions13's avatar
Questions13
Helpful | Level 5
6 months ago

Moving files out of Dropbox now defaults to the 'copy' function

Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication...
Delete
Desktop
Dropbox Basic
Organize
  • BenDBX's avatar
    BenDBX
    3 months ago

    Hi Everybody,

     

    Thanks for your patience while we looked into this. This change in behavior was the result of a change by Microsoft. Dragging a folder out of a root sync folder now defaults to the copy function on Windows 11. This change is not limited to Dropbox, but any root sync folder.

     

    As a workaround, shift+click and drag will allow the expected cut + paste or "move folder" functionality.

     

    Regards,

    Ben

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey Sguaraus, can we log a ticket for you and check this further? We can contact you at the email address you see here.

Sguaraus's avatar
Sguaraus
Helpful | Level 6
5 months ago
Nancy Yes please!
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey Sguaraus, I just sent you an email.

     

    We'll take it from there! 😎

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