You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Jeremy M.10
7 months agoHelpful | Level 6
Moving files via the web interface is glacially slow - how to fix?
Hi:
I'm trying to use the web interface to move pictures out of the "Camera uploads" folder and into a holding folder for later sorting. There are around 3k images that I would like to move, but t...
Walter
Dropbox Staff
Hey despairbear - thanks for joining the discussion and flagging this with us.
Does this happen with only a specific web browser you're using?
Could you just let us know if you're noticing the same behavior after clearing your browser's cache or on another browser, preferably with no extensions or plugins running?
despairbear
5 days agoNew member | Level 2
Hello Walter -
This problem occurs in both Chrome and Edge. It even happens on a fresh install of Edge (nothing cached). It's not anything to do with the browser - the problem is due to how a specific piece of the Dropbox Web UI code is engineered. If one of your engineers looks at their profiler while performing a large file move, they'll see the problem and its cause straight away.
In the meantime I can work around this by avoiding the Web UI, but I figured the result of my investigation might be useful to you.
- Walter2 days agoDropbox Staff
Thanks for the feedback on this despairbear - I've passed it on to the team internally and you can let us know if you have anything else to add.
Cheers!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!