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Forum Discussion
Mystery Photos on my account
Long story short: I have to free up space and these photos are mysterious in origin -- and I don't know what to call that 'menu item' on the left edge to be able to search for it in help in order to ...
Jay
Dropbox Staff
Dropbox StaffHi jonsymbolgoodman, thanks for bringing this to our attention.
If you click one of the photos, does it show its location on the right hand side?
This will help me to assist further!
Down the righthand side, there is a space for comments...
- Walter
Hey jonsymbolgoodman - sorry to jump in here, but could you navigate to these files and check their version history?
Also, based on your screenshot it seems that you're using a personal account on the Basic plan and those folders are normal folders stored in the account, not shared ones so I'll need you to elaborate on what you mean by '(un)following' them. Were you referring to the relevant feature perhaps?
So the account was created to be able to access shared files for work. I haven't linked it to anything, but was 'invited' to join the shared space. I'm the only one in the group who is getting "out of space" notifications, and am trying to figure out how to drop stuff to make space so I can actually work... These are not photos I uploaded, so they came from *somewhere* right?
If I'm the only one whose storage is full, there must be something I'm linked into which no one else is, and this bunch of photos seemed to be the most likely culprit...- Walter
When you say a shared space, do you mean a shared folder perhaps jonsymbolgoodman?
If so, note that those take up space on all of the accounts that are members of the share.
Just to make sure if that's the case, could you check your plan tab and let me know what you see in regards to your quota?
