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Forum Discussion

anndinkc's avatar
anndinkc
Explorer | Level 4
11 months ago

No longer able to open .txt files in Dropbox editor on Android phone app, asked to convert to Google

Starting this week, I am unable to open my .txt files with the Dropbox Editor on the Dropbox Android phone app. I am now being presented with the following message: Upload to View This file type ...
Android
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Error Messages
Mobile
  • Nancy's avatar
    Nancy
    11 months ago

    Thanks for giving that a go! Good thinking. 

     

    What I want you to try next is to clear the cache of your Dropbox app (via its settings), and also reinstall it on your device. 

     

    Are you seeing the same error after that?

tomasstj's avatar
tomasstj
New member | Level 2

I'm having the same problem. Been using Dropbox for 15 years. And now, in January 2024, when trying to open a txt file I get a message saying that the file has to be uploaded to Google drive and converted before I can view it! So irritating!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Thanks for the screenshot, tomasstj.

 

I moved your post to a thread that is dealing with the same issue, as the one you initially posted in, is about a different one.

 

Can you take a look at the info and troubleshooting steps here and let me know if they help?

  • tomasstj's avatar
    tomasstj
    New member | Level 2
    10 months ago

    Yes, thank you, that solved it!

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