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asilentsong's avatar
asilentsong
New member | Level 1
2 months ago

One of my files vanished and it's not in deleted files

Hi, I had a couple of files I was working on for a client that was stored on Dropbox. I'm the only one with access to the Dropbox account and the only one who had access to the files. I worked on i...
File access
EllinorWilliam's avatar
EllinorWilliam
New member | Level 1
25 days ago

Since Finder is showing two files but only one is visible, the missing file may be hidden or stuck in some sync limbo. Dropbox stores deleted/temporary files in a hidden cache. You can access it: by pressing Shift + Command + G and enter: ~/Dropbox/.dropbox.cache.

Or, Press Command + Shift + Period (.) to show hidden files and you can see if the files were hidden.

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