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AnneKC9YL's avatar
AnneKC9YL
Explorer | Level 3
5 months ago

Order/sorting of folders and files in our subfolders changed

I compile/update a Dropbox table of contents for a club I belong to.  Subfolders and files used to be co-mingled together in alpha order within the main folders.  Now the folders are listed first (in alpha), then the documents below them (also in alpha).....the folks who have admin rights say that nothing changed.  

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  • Megan's avatar
    Megan
    5 months ago

    I'm afraid there's no way to achieve that AnneKC9YL, since folders usually appear either on top or the bottom depending on the way your content is sorted. 

     

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey AnneKC9YL - sorry to hear you're having issues with this.


    Can you please clarify if you're all part of the same Dropbox team account or if you're using individual accounts instead?

     

    Are you referring to a specific shared folder and how the files are sorted there or something else?

     

    If you could send us a screenshot (omitting any personal information), I'd appreciate it.

     

    Thanks!

    • AnneKC9YL's avatar
      AnneKC9YL
      Explorer | Level 3
      5 months ago

      there are 3 folks who have 'global' access.  I am not one of them.The rest of us have view only access - no download capabilities either.  

      I believe one of them changed the view/sort.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey AnneKC9YL, if you have view-only access to the folders, there's not much you can do on your end.

         

        But someone with edit permissions, can follow the steps here, to change how files/folders are sorted.

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