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Kiki_Stanza's avatar
Kiki_Stanza
New member | Level 2
10 months ago

Organizing Shared Folders

I have a lot of folders from different companies sharing different folders with me.  I tried to make a folder for each company to put all the folders by the same company in their corresponding folder but when I do that (I created regular and shared folders) I am the only one with the access.   What am I supposed to do to separate these different companies and keep organized as more folders come in.   

Thank you

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there Kiki_Stanza - thanks for using Dropbox and welcome to the Community!

     

    Can you walk us through the exact steps you take to do this as this shouldn't be a problem if you created separate shared folders for each of the companies in the first place?

     

    Thanks!

    • Kiki_Stanza's avatar
      Kiki_Stanza
      New member | Level 2

      I ended up doing a screen share with a Dropbox rep. So my process: go to all files> create a new shared folder> move all corresponding shared folders into the one new folder.  Once I did that those moved folders showed 0 members.  We figured out there is a time delay showing all members connected to that folder but they are there and connected even though it says 0

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Hi Kiki_Stanza 

        The issue is you created a new shared folder, dont. Just create a folder (as I said in my example called 'Share') and put them in that. 

         

        You dont need a new shared folder as they are already Shared 🙂

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi Kiki_Stanza 

     

    You can move shared folders around (and rename them) at will, as long as you do not move them inside of another shared folder. So, your plan should work. I, for example, have all of mine in a really originally named folder called 'Shares' 🙂

     

    HOWEVER what I would say is that Dropbox takes time to do this. So, if you do it on a computer you need to give it a lot of time to process and wait for it to go through all of the 'x left a share' and 'x joined a share' messages etc. first to reset everything back up again. I'm wondering if it just wasnt given enough time?

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