Forum Discussion

New member | Level 2

11 months ago

Solved

Can't view or delete my Dropbox Backup

I can't seem to delete my back up. I can't even see the files backed up. Any suggestions? Thanks.

Dropbox Staff

11 months ago

Hi Myinate, thanks for messaging the Community.

Are you able to see the backup on the site, and click on it to see the files within it?

What happens when you attempt to follow these steps to delete the backup?

Any other info or screenshots would be helpful!

Myinate
New member | Level 2
11 months ago
Hi @Jay, Thanks a lot, worked like a charm.
- Jay
  Dropbox Staff
  11 months ago
  No worries, glad to have helped out!
Goda--
New member | Level 2
9 months ago
I faced the same problem. I followed these steps, but I can't find any file to back up. on the other hand, it is shown that my storage still full.

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