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Forum Discussion

pamallama's avatar
pamallama
New member | Level 2
3 years ago

Deleting Account Error

When I go to delete my account, I get an error message after I've filled in all the details.   It flashes with Error 500 and only gives me the option to only go back to the home page or visit the h...
Account Settings
Delete
Dropbox Basic
Error Messages
  • Walter's avatar
    Walter
    3 years ago

    Hi all, happy Monday and thanks for flagging this with us. 

     

    I just wanted to let you know that I looked this up internally and I can see that this should be resolved now.

     

    You should now be able to delete your Dropbox account normally. 

     

    Thanks for your reports!

     

    [Moderator Note: This was resolved in September 2022, so if you're having a similar issue, please feel free to post in under this discussion which is more recent.]

Tom839's avatar
Tom839
Helpful | Level 5
I have waited patiently for over a week for a reply. At this rate I can hardly recommend this product to anyone if this is an example of the support. Please open a ticket for me (yes I have tried all avenues myself) and close this account.
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi all, happy Monday and thanks for flagging this with us. 

 

I just wanted to let you know that I looked this up internally and I can see that this should be resolved now.

 

You should now be able to delete your Dropbox account normally. 

 

Thanks for your reports!

 

[Moderator Note: This was resolved in September 2022, so if you're having a similar issue, please feel free to post in under this discussion which is more recent.]

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