You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ray Brown's avatar
Ray Brown
New member | Level 2
2 months ago

Unable to save a file after editing it on my Mac

Hi There I'm getting a problem in Macbook Finder. I open a file and after I amend it, I am unable to save it. I get the following screen. It tells 'me' I can 'Read & Write" but also tells 'me' that...
Desktop
Edit
Error Messages
Mac
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey there Ray Brown - sorry to hear you're having issues with this.

 

The screenshot you sent us is from a folder, not a file. Could you send us a screenshot of the exact error you're getting when doing this so that we can have a visual too?

 

Also, what is your computer's OS version, and the version and status of the Dropbox desktop app as shown in your menu bar? 

 

Any additional information is more than welcome! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!