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Forum Discussion
Hap H.
11 years agoNew member | Level 1
Removal of duplicate photos in my dropbox photo library
I somehow uploaded several hundred photos from my iphone to dropbox. Not sure how I did it, but now I see a lot of duplicate photos in dropbox (carousel).
- Tomas G.4New member | Level 1
Please solve the "remove duplicates" problem.
I have to many pictures to be able to sync to my desktop.
- Susan R.23New member | Level 2
Can someone help me understand how the duplicate photos are getting into DropBox so I can avoid future duplicates?
- Deeksha P.New member | Level 1
Here's what I've found - I had uploaded the "pictures" folder from my computer to Dropbox which included the Photos library.photoslibrary folder (maybe the folder that apple uses to sync devices?). This folder has multiple copies of each photo I've taken (master file, original file, and sometimes edited file). When I view pictures using the "pictures tab" in dropbox, I end up being shown the multiple copies of all my photos from both the Camera Uploads files (automatically from my iPhone into dropbox) plus the Photo library copies of the images.
I'm not sure what to do about the issue though - I don't want to delete the photos library folder from dropbox without downloading it back to my computer (however, I don't know the file size and can't determine if it will fit on my hard drive or not). As a result, I feel that the dropbox "photos" tab is basically unusable for me as it displays way too many duplicates.
- Robin I.New member | Level 1
I go to Dropbox camera uploads, then in the search box type "-2" and it pulls up many duplicates. Have to watch it because sometimes the -2 is an auto-close-up and sometimes its a part of a date tag (2015-12-20 for example. But it did shorten the process considerably
- Costa A.New member | Level 1
This is absolute insanity! Deleting the dupes is not only tedious but an endless job! As soon as I delete them, Dropbox starts uploading them again from my phone! This not only chews up my mobile data, but it also maxes out my available space. I have contacted Dropbox support about this, only to get useless, canned responses. I have searched for solutions anywhere online, only to come up empty.
Could this "flaw" be 'by-design' to force basic users like me to pay for an upgrade to Pro? Please, please, please FIX THIS already... I am a programmer and this is really NOT that hard to do!!
- Marlene S.2Explorer | Level 4
I totally agree.... It is awful that no way has been created yet for deleting duplicates
- Alex L.25New member | Level 1
In the file with the duplicates select every image that you want to delete by clicking ABOVE the name/text of the image. Do not click on the name or it will open the file. On a Mac you keep the command button pressed as you click-select every image (each box turns pale blue once selected) which means all these selected image turn blue. Finally, after selecting all, right click for the list that includes 'delete' and press this. I don't think there is a quicker way.
- Marlene S.2Explorer | Level 4
You miss the point, Alex. We need a way to "Find" the duplicates in order to delete them. I can do this on my laptop with a duplicate fixer app, but would like an app or function to do that on my IPhone, which is what I use almost exclusively. Thanks for trying.
- Mirko H.New member | Level 1
absolutely annoying!
since > 1 year, i also get duplicates downloaded for nearly every picture. the original for example is "2016-07-25 12.41.44.jpg", the duplicate is named "2016-07-25 12.41.44-1.jpg"
either dropbox is able to fix this bug until the end of my subscription period, or i will change to another cloud service.
- Simon E.11New member | Level 1
I love dropbox, but for the last few months I've been stuck in a cycle of the same photos being uploaded over and over from my iPhone. This did not happen with Carousel, and I think is only happening since Carousel was shuttered. I've followed the advice Dropbox has provided me - delete and reinstall, but that only ever works for the first couple of hours after the reinstall after which the cycle kicks off again.
It is exceptionally frustrating.
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