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Kay11R's avatar
Kay11R
Explorer | Level 4
4 years ago
Solved

Removing a shared folder from my account

How can I remove a folder that was shared with me? without asking the sharer to remove it for me. I wanted to increase my storage since it's almost full due to the shared files. hope someone can help...
Delete
Quota
Share
Shared Folders
Space and storage
  • Jay's avatar
    Jay
    4 years ago
    If you delete a folder inside the shared folder itself, then it would be deleted for all members of the shared folder.

    The folder could then be recovered from the deleted files page within 30 days of the deletion.
shaross's avatar
shaross
New member | Level 2
3 years ago

Hi everyone, I am sure this is asked regularly but I can't find an answer to my scenario when Googling, and Dropox doesn't seem to want me to talk to a human at their end.

 

I have an account I use occasionally to do some work for someone else.

They share folders with me, full of lots of videos and other large files - and needless to say my account is out of space.

I don't need access to most of these folders anymore - so I want to stop the share with me, to free up my account. I don't own the folders or files.

Obviously I don't want to delete the folders/files for everyone, just remove them from my account.

 

I did find some instructions online that said to go to the Share button and there should be an X beside my name - but I don't see anything that looks like that. The Share drop down box only has 'share with Dropbox' or 'send a copy' as options. If I click the wee account circle that shows the folders/files are shared with me, it just pops up with my email but no options to disconnect or similar.

 

I am on a Basic plan and using a Mac (Safari and Firefox).

 

I am sure this is super simple, but I can't work it out - so any advice welcome. Thanks!

AdminAnswers NI's avatar
AdminAnswers NI
New member | Level 2
3 years ago

Hi, I am using a Dell laptop and am having similar issues - when I click the share button I cannot see anyone's email addresses and have no option to click into anything.  It just tells me that 4 people can edit but no way to see who they are or amend them.  Any help greatly appreciated.

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi AdminAnswers NI, welcome to the Community!

     

    Do you mind sharing with us a screenshot of what you see exactly on your end? Please make sure there’s no personal info showing.

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