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Forum Discussion
KathleenWT
2 years agoHelpful | Level 6
Renaming failed
I attempted to rename a very large folder with all my stuff for work, and the process was underway for some time when the error message that the "rename failed" showed up.
It appears to have "t...
- 2 years ago
In that case, could you give it a go and let me know if the syncing gets stuck at the same number of files again KathleenWT?
KathleenWT
Helpful | Level 6
Walter,
I forgot to tell you: I did not reboot the computer. Should I have? I thought it might interrupt some ongoing process and make things worse.
Kathleen
Walter
2 years agoDropbox Staff
In that case, could you give it a go and let me know if the syncing gets stuck at the same number of files again KathleenWT?
- KathleenWT2 years agoHelpful | Level 6
Walter,
Thanks for getting back to me. I restarted the computer, and now I get the message that everything is "Up to date." Now, when I check the Dropbox files on my computer, the large folder I renamed in the cloud is now also correctly renamed in the Dropbox folder on my PC.
Thanks for everything! All is well.
Kathleen
- Walter2 years agoDropbox Staff
No worries, Kathleen - I'm glad I could help and thanks for keeping me in the loop too.
See you around the Community and have a lovely week ahead!
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