We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Julien38280's avatar
Julien38280
Explorer | Level 3
2 years ago

Restore erased pictures from a shared link.

Hello I am searching a superman I did à shooting photos with my prégnant wife 5 month ago. The photographer put all the photo on dropbox and send us a link to acess But all the photos are delete ...
Delete
Restore
Shared Links
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Julien38280, welcome to our Community! 

 

If I understand the situation correctly, it seems your photographer sent you a link in order for you to access some pictures. You didn't download the content from said link, and now they are deleted, and you wish to restore them, right?

 

The only person that could potentially restore this content would be the person that had shared them with you, from their Dropbox account. That also depends on how long ago they were deleted.

 

If they got deleted months ago, there might not be recoverable, I'm afraid.

 

I hope this clarifies! 

  • Julien38280's avatar
    Julien38280
    Explorer | Level 3
    2 years ago
    Thank you so much for your answer
    You have perfectly understood all the situation
    I will try to see with the photographer to try an other Way to restore photos
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      My pleasure Julien38280! 

       

      If you need anything else, let us know! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!