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Forum Discussion
Moritz44
2 years agoExplorer | Level 4
Rewind of deleted folder
Hello all together,
unfortunatley I deleted a folder with an important video of my wedding. The folder is not any more in the delete-folder. Is there any possibility to get this folder back? Is...
- 2 years ago
Hi Moritz44
Unfortunately not. Rewind is simply a way of restoring files/folders to how they were quickly. It uses the same restore timescales and options as the plans people are on.
If you deleted it over 30 days ago (assuming you are a free user) its not possible to recover now via Dropbox 😞
Mark
Super User II
Hi Moritz44
Unfortunately not. Rewind is simply a way of restoring files/folders to how they were quickly. It uses the same restore timescales and options as the plans people are on.
If you deleted it over 30 days ago (assuming you are a free user) its not possible to recover now via Dropbox 😞
BruAllNei
2 years agoExplorer | Level 3
I am a Free account user with 1 shared full access user. I just discovered that the shared access user maliciously deleted a massive amount of my data (dozens of folders). Is there a way to get the data back?
- Hannah2 years agoDropbox Staff
Sorry to hear about this, BruAllNei.
Were you the owner/creator of this shared folder?
Do you see the deleted files in your deleted files page?
What does your events page say about the deletions?
- BruAllNei2 years agoExplorer | Level 3
Sorry to hear about this, @BruAllNei.
Were you the owner/creator of this shared folder? YES, I am...
Do you see the deleted files in your deleted files page? NO.
What does your events page say about the deletions?
I don't see an "Events" page or any history of the deletions - apparently the one person who had the shared access removed his access to my account after permanently deleting my folders (I had used over 95% the amount of data one gets with the Free account, now I have over 95% available)...
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