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mattelgood's avatar
mattelgood
New member | Level 2
6 months ago
Solved

I want to rewind a file to 09/13, but I only see a version from 06/05.

I'm trying to Rewind a folder to rewind to a version of a spreadsheet shown by Rewind (edit from 13th Sept), but it doesnt appear to happen. Leaving in place an version saved on 5th June... When I ...
Dropbox Rewind
File access
  • Mark's avatar
    Mark
    6 months ago

    Hi mattelgood 

    Have you checked www.dropbox.com/events to see if the file uploaded on the Friday before you shut down? It can take a few seconds to sync and update. The other thing to check is was Dropbox running?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hmm, it’s possible. If you open the Excel file on your desktop and/or laptop now, are you able to see and recover the 09/13 version via the Microsoft app?

 

If yes, the Dropbox app should sync your updates to the web and the rest of your devices.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago

Hi mattelgood 

Have you checked www.dropbox.com/events to see if the file uploaded on the Friday before you shut down? It can take a few seconds to sync and update. The other thing to check is was Dropbox running?

  • mattelgood's avatar
    mattelgood
    New member | Level 2
    6 months ago

    Hi, the version within "events" was the one from 09/13 that I was after. I downloaded it to my desktop and locally overwrote the one from 5th June. Life saver! Many thanks, Brilliant!

    • T_theresa_A's avatar
      T_theresa_A
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Hi mattelgood , I am glad to see you got access the version of the spreadsheet you were looking for using Dropbox Rewind. 

      It's a great feature and can really be a lifesaver (I know this from my own experience 🤓). 

      But separately to that, I'd personally love to learn more about how you use Dropbox overall, if you have any interest in sharing? I'm curious to hear about people's workflows, maybe I can find some helpful tips or tricks to share with you to make you daily workflow even easier with Dropbox. 

      Hope to chat soon, 

       

      T 😺( Dropbox Community Manager) 

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