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Forum Discussion
Authentech
5 years agoHelpful | Level 5
Search doesn't find all results.
Searching for folders which are clearly there returns no results.
I am searching for a specific word which is part of multiple folders but they do not all appear in the results.
If I search multi...
- 5 years ago
So it's actually started working now.
Perhaps it was a delay in indexing at Dropbox side?
Seems odd though, it doesn't usually take very long and this was all day.
PlanOmatic
5 years agoNew member | Level 2
We are also experiencing this issue. When searching parts of a folder name, some searches find what we're looking for and other searches find nothing. This forces us to have to find the folder we're looking for by manuallly clicking into the appropriate path. Our technology team was able to send us a link to one dropbox folder we couldn't find when searching so I know it exists but cannot be searched for. Reaching out to support as well in hopes of getting this resolved ASAP.
Lusil
5 years agoDropbox Staff
Since full-text search is available to paid subscription, could you check yours by going to the Plan tab online?
- joyce lee5 years agoExplorer | Level 4
Oh, I'm a basic user. My friends are old Dropbox members and they can full-text search. I thought that is a normal function for basic user. So now new joined basic member does not have full-text search function, old basic members have, right?
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